We take the happiness of our customers seriously. We make every effort to ensure that our products are accurately described and in usable condition, but if you have any problems with your order, you can contact us via our contact form for assistance or a full-refund.
We take your security very seriously, which is why we do not store or process or your payment details. Instead, your payments are handled securely off-site by Stripe or PayPal and we absorb the processing fee. This makes everyone feel a lot safer, and you can rest easy knowing that your details are in good hands.
Shipping & Delivery
We offer free shipping on all orders £10 or over as well as shipping by weight to keep your shipping rates as low as possible. Our courier is myHermes, ensuring quick delivery and excellent care of your parcels.
We dispatch same day or next working day. Standard deliveries take 2-5 working days, so once you place your order with us, it won’t be long before you have your book in your hands.
We take extra care with your purchases to minimise damage in-transit. Our book orders are sent in padded parcel bags, keeping them slim, sleek, and protected. For larger orders and board games, we ship in cardboard boxes with added padding to prevent any crushing damage.
Wherever possible, we use recycled and recyclable packaging as part of our commitment to sustainability.